Every organization wants to keep track of communications between their vendors and customers, but it can be time-consuming to document those communications.

AcuConversations allows companies to automatically download meeting transcripts for meetings (Teams or Zoom), phone calls (Zoom Phone VOIP), and voicemails (Zoom Phone VOIP). Transcripts are stored as Activities connected to related entities.  You also have the option to download recordings as well.

If you use Zoom Phone as your VOIP system, your users will be able to dial phone numbers with Zoom Phone VOIP by clicking a button next to phone numbers on contacts in Acumatica. And incoming Zoom phone calls can popup a screen for recognized phone numbers that identifies the caller and a button to open the contact screen.

Are you looking for a VOIP telephone system integrated with Acumatica? ICAN Software Solutions can assist you with setting up your Zoom Phone VOIP system as needed. 

View the demo for AcuConversations below! Contact us at [email protected] or call 253.777.0708 to learn more.