Every organization wants to keep track of communications between their vendors and customers, but it can be time-consuming to document those communications.

AcuConversations allows companies to bring in meeting transcripts from Zoom /Meeting/Phone/VM or Microsoft Teams Meeting VOIP into their ERP system. Activities can be generated for calls, with contacts, and include transcripts and/or audio recordings. Additionally, users can dial phone numbers with Zoom Phone VOIP by clicking a button next to phone numbers on contacts in Acumatica. You can also download by date range and automatically create activity records for contact phone calls that have the call transcript and recording attached.

Are you looking for a VOIP telephone system integrated with Acumatica? ICAN Software Solutions can assist you with setting up your Zoom Phone VOIP system as needed. 

For more information on AcuConversations, contact us at [email protected] or call 253.777.0708 to learn more.