Zoho CRM Workflow Management

Zoho CRM Workflow Automation

Zoho CRM, Avalara, TSheets, Quickbooks, Business In The Cloud radio show, cloud apps, cloud accounting, Acumatica cloud ERP, ERP, Microsoft Dynamics GP, Xero, MRPEasy, Viewpost, Zen Payroll, Outsourced Accounting, Outsourced Payroll, Quickbooks, Vend POS, Office365, Concur, Carbonite, Zenefits, BambooHR, GoToMeeting Free Edition

 Zoho CRM Workflow automation lets you streamline the sales, marketing, and support processes. Write your own rules. Simplify your sales follow-ups based on your unique business needs. Automatically assign leads and customers to the reps best qualified to handle them. Improve the efficiency of salespeople by eliminating redundant steps while updating records, triggering email notifications etc. at the right time. And grow your business through standardizing working methods at reduced operating costs.
Zoho CRM Workflow

Accelerate sales follow-ups

Set up Zoho CRM workflow triggers while creating records or modifying records. Associate actions like tasks, email notifications, field updates, webhooks and custom functions with the CRM record that matches the pattern.

Zoho CRM Workflow

Zoho CRM Workflow

Getting things done

Associate tasks to the Zoho CRM workflow rules so that new tasks are dynamically created for the salespeople when Zoho CRM records are created or modified.

Zoho CRM Workflow

Personalized alerts

Won a big deal? Share the good news with your team when a big deal closes or is in near completion state. Configure email notifications using pre-defined email templates and upon triggering a Zoho CRM workflow rule, personalized emails are sent to all the recipients.

Time-based actions

Experts say that anything that you do more than twice has to be automated. Before closing a deal, you have to execute a series of tasks, send email messages, and update CRM record at regular interval. With time-based actions, you can automatically schedule the Zoho CRM workflow actions at pre-defined interval and close more deals in less time.

Zoho CRM Workflow

Zoho CRM Workflow


Want to send an SMS to your warehouse upon closing a business deal? Webhooks make this type of integration easy by sending instant notifications to 3rd party applications every time an event occurs in Zoho CRM. The event can be anything, like creation of a contact, closing a business deal or the updation of a customer request.

Zoho CRM Workflows

Custom functions

Custom Functions let you update the information related to CRM modules or external apps by executing simple scripts. When a record matches the workflow pattern, the scheduler automatically triggers the custom function and updates the CRM records. You can easily program the custom functions using Zoho’s Deluge Script, associate them to Zoho CRM workflow rules, and enrich customer record. Of course, you can also share these scripts with CRM users through gallery.

Zoho CRM Workflows

Save time with Macros

Sending an email to prospect, updating customer record and creating a follow-up sales task after call is something you do several times in a day. Macros automate these series of routine activities for you so that you can focus on sales prospecting.

Zoho CRM WorkflowsSign up for FREE (10 Users are Free)

Attract, Retain and Delight More Customers. Grow Your Business with Zoho CRM!