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Operational Efficiency Can Be Your Competitive Advantage in eCommerce

by icanadmin | Apr 5, 2020 | Uncategorized

As Seth Godin once said, “The reason it seems that price is all your customers care about is that you haven’t given them anything else to care about.” Ecommerce companies are constantly fighting the “lowest price” battle, which does not increase the profitability of...

The Importance of Customer Satisfaction in eCommerce

by icanadmin | Apr 5, 2020 | Uncategorized

Meeting Customers’ Expectations, Regardless of Business Size With 36 percent of consumers spending more than 30 minutes (and 65 percent spending more than 16 minutes) comparison shopping before making a decision on purchasing a commodity product, you can pretty much...
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